Legal

Terms and Conditions

Last Updated: August 2025

These Terms and Conditions (along with the End User Agreement and the Privacy Policy) are the entire agreement of PairLuv, LLC, 11611 Montana Avenue, Suite 202, Los Angeles, CA 90049 and You. BY ENROLLING IN OUR APP'S SERVICES YOU AGREE, ACCEPT AND UNDERSTAND THE TERMS BELOW. WE HAVE THE RIGHT TO REFUSE SERVICE BASED ON LOCAL, STATE OR FEDERAL LAWS RELATING TO ANY JURISDICTION. IF YOU HAVE ANY QUESTIONS, CONTACT OUR CUSTOMER SERVICE TEAM AT support@PairLuv.com.

About the Company & the Site

The App is an artificial intelligence dating coaching platform that allows users to communicate with and obtain educational information from an artificial intelligence agent (an "Agent"). The App utilizes artificial intelligence technology, specifically based on the OpenAI ChatGPT and Claude platform, to deliver its services. By using the App, you acknowledge and agree that the platform's functionalities are powered by OpenAI ChatGPT, which enables the App to provide its dating coaching services. You further understand that while OpenAI ChatGPT (or any other artificial intelligence model used) is an advanced AI model, it is not infallible and may produce results that require human oversight or verification. The App does not guarantee the accuracy, completeness, or usefulness of the information generated by the AI and disclaims any liability arising from reliance on its outputs. Users are encouraged to exercise their own judgment and seek additional professional advice as necessary.

IMPORTANT NOTICE

The App is NOT a licensed therapist of any kind ("Provider") and does NOT offer therapeutic advice, recommendations or diagnosis of any kind. The App is not an employer of Providers nor are any Providers agents of the App. There is no joint venture, partnership or any kind of shared ownership between the App and any Providers. The App is not involved in the representation of any Providers. The App is Not a licensed therapeutic referral service or employment agency. The App simply provides a platform on which those seeking dating education or coaching may obtain it. Use of the App does not create a Provider-patient relationship with the App. The App does NOT offer therapeutic advice of any kind. None of the Content represents or warrants that any course of behavior is appropriate for You. The App does NOT endorse any products or procedures. You should always talk to an appropriately qualified and licensed health care professional with respect to any therapeutic treatment appropriate for you. Communications made via the App may NOT be held as confidential. Additionally, you understand, agree and acknowledge that App Services may not be the appropriate solution for your needs and are not appropriate for every particular situation. You are advised to exercise the same level of care and caution in the use of the App and its services as you would in making any personal decision.

DO NOT DISREGARD, AVOID, OR DELAY IN OBTAINING LICENSED THERAPEUTIC ADVICE FROM YOUR PRIMARY DOCTOR OR OTHER QUALIFIED HEALTHCARE PROFESSIONAL ON ACCOUNT OF INFORMATION THAT YOU SAW ON THE APP OR EDUCATIONAL OR COACHING INFORMATION THAT YOU RECEIVED THROUGH THE PLATFORM.

User Responsibilities

The App will not be responsible for any liabilities, losses, or damages arising out of the unauthorized use of your computer, mobile device, or other computing device and/or account. You represent and warrant that: (i) you have the authority to, and are of legal age in your jurisdiction, to bind yourself to this Agreement; (ii) your use of the App services will be solely for purposes that are permitted by this Agreement; (iii) your use of the App service will not infringe or misappropriate the intellectual property rights of any third party; and (iv) your use of the App services will comply with all local, state and federal laws, rules, and regulations, and with all other App policies and procedures. You are allowed to use the App services as long as you follow the rules and restrictions as set forth in this agreement and as per the applicable law in the state in which you reside.

Prohibited Site Uses

You may not use, or encourage, promote, facilitate, instruct, or induce others to use, the App or App services for any activities that violate any law, statute, ordinance or regulation; or for any other illegal or fraudulent purpose or any purpose that is harmful to others; or to transmit, store, display, distribute or otherwise make available content that is illegal, fraudulent or harmful to others. The following are some examples of uses that are prohibited on the App:

a. Prohibited Content and Services

Seeking, offering, promoting, or endorsing services, content, or activities that:

  • are defamatory, illegal, profane, vulgar, threatening, unlawfully discriminatory, pornographic, obscene, or sexually explicit in nature
  • would violate the intellectual property rights of another person, entity, service, product, or website
  • would violate App Terms and Conditions or other policies and procedures
  • regard the creation, publication, or distribution of "fake news" or misleading content
  • regard or promote in any way any escort services, prostitution, or sexual acts
  • are harassing toward another person based on protected class status
  • defames, harasses, abuses, threatens, or incites violence towards any individual or group

b. Fraudulent or Misleading Uses

  • fraudulently billing or attempting to fraudulently bill any user
  • misrepresenting experience, skills, or information
  • using a profile photo that misrepresents your identity
  • impersonating any person or entity
  • falsely attributing statements to any App representative
  • allowing another person to use your account
  • spamming other users/Providers
  • duplicating or sharing accounts
  • selling, trading, or giving an account to another person without Site consent

c. Interfering with App Operations

  • bypassing any measures that prevent or restrict access to the App
  • attempting to interfere with or compromise system integrity or security
  • using any robot, spider, scraper, or other automated means to access the App
  • collecting or harvesting any personally identifiable information
  • imposing an unreasonable or disproportionately large load on the App's infrastructure
  • introducing any viruses, worms, malware, or other harmful software code
  • framing or linking to the App except as permitted in writing

d. Circumventing App Integrity

  • attempting to reverse engineer, modify, adapt, translate, or decompile any part of the App
  • accessing or using the App to build a similar service or application
  • contains or installs any content designed to disrupt, damage, or limit functionality

Services

Your use of the App services is offered at the discretion of the App, and it reserves the right to modify these terms and conditions, condition of participation, or any other aspect of the services, in whole or in part, at any time, with or without notice to you (except as otherwise specified herein).

Third Party Processor

The App will use Stripe as a third-party payment processor to process any payments. When you process payments via a third-party payment processor, you shall separately read and agree to their User Agreement and comply with this Agreement and the business rules of such partner. The App shall assume no responsibility for any loss or damage. We reserve the right to delay, cancel, reverse (to the extent possible) or refuse to process, any submitted transaction, if: (i) required by law or regulations or in response to a subpoena, court order, or other government order or to enforce transaction limits; (ii) we suspect the transaction involves (or has a high risk of involvement in) money laundering, terrorist financing, fraud, or any other type of financial crime or illegal activity; (iii) we reasonably suspect that the transaction is erroneous; (iv) if we suspect the transaction relates to prohibited use as set forth in this agreement; or (v) we suspect that you have breached any terms of this agreement. In such instances, we are under no obligation to allow you to reinstate a transaction.

Risks

USE OF THE SERVICES IS ENTIRELY AT YOUR OWN RISK, WHICH CAN BE SUBSTANTIAL.

Intellectual Property

If you believe that material located on or linked to by the App violates your copyright, please notify us in accordance with our Digital Millennium Copyright Act Policy. The App respects the intellectual property rights of others and requests that our users do the same. Pursuant to 17 U.S.C. 512(i) of the United States Copyright Act, we will terminate a user's access to and use of the App if, under appropriate circumstances, the user is determined in the App's sole discretion, to be a repeat infringer of the copyrights or other intellectual property rights of the App or others. We may terminate access for users who are found repeatedly to provide or post protected third-party content without necessary rights and permissions. If you are a copyright owner or an agent of a copyright owner and believe, in good faith, that any materials provided on the App infringe upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (see 17 U.S.C 512) ("DMCA") by sending a properly formatted take-down notice in writing to the App designated copyright agent at support@PairLuv.com.

Limitation on Liability and Disclaimer of Warranties

By using the App, you agree that the App is solely an artificial intelligence technology platform, and its owner, agents, representatives, and employees will have no liability whatsoever for any injuries, losses, claims, damages or any special, exemplary, punitive, indirect, incidental or consequential damages of any kind, whether based in contract, tort, strict liability or otherwise, resulting from any use of the App services, any failure or delay by the App in connection with the App services, or the performance or non-performance of the App services by the App.

Notwithstanding this disclaimer, if the App is found liable for any loss or damage which arises out of, or is in any way connected with, any of the occurrences described in this paragraph, then its liability will in no event exceed, in total, the sum of $100.00. You agree to indemnify and hold harmless the App from and against any and all claims and expenses, including attorneys' fees, arising out of your use of the App, including but not limited to your violation of this Agreement.

If you are a California resident, you waive California Civil Code §1542, which says: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor."

Notice of Price Change

If you decide to use the App services you have the right to receive written notice of all price increases that vary from the amount you previously authorized. If we decide to increase the price, we will notify you.

Privacy

Use of the Site is subject to the terms of our Privacy Policy, each of which is hereby incorporated into and made part of these Terms and Conditions. Please carefully review our Privacy Policy which explains how we collect, use, and disclose information. By using or accessing the App, you agree to be bound by the terms of these policies.

No Warranty

The App makes no warranty of any kind regarding the services which are provided on an as is and as available basis. The App expressly disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and those arising by statute or otherwise in law or from a course of dealing or usage of trade. The App is not responsible or liable for any warranty, representation, or guarantee, express or implied, in fact or in law, relative to the services, including without limitation, that the services will be error-free, or as to the accuracy, completeness and timeliness of any content or information distributed with respect to the services. SOME STATES DO NOT ALLOW THE LIMITATION OF LIABILITY AND DISCLAIMER OF IMPLIED WARRANTIES, SO THE DISCLAIMERS AND LIMITATIONS ABOVE MAY NOT APPLY TO YOU.

Entire Agreement; Severability

This Agreement (and the End User Agreement and Privacy Policy) contains all of the terms of the services, and no representations, inducements, promises or agreements concerning the services not included in this Agreement shall be effective or enforceable. If any of the terms of this Agreement shall become invalid or unenforceable, the remaining terms shall remain in full force and effect.

Governing Law

THIS AGREEMENT AND THE TERMS OF THE SERVICES SHALL BE GOVERNED AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA WITHOUT GIVING EFFECT TO THE CHOICE OF LAW PROVISIONS THEREOF.

Arbitration

Mandatory Arbitration

ANY CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE, YOUR MEMBERSHIP IN THE TELEMED SERVICE AND USE THEREOF, OR TO ANY ACT OR OMISSION FOR WHICH YOU MAY CONTEND. In the event of a dispute between you and THE APP, you and THE APP agree that a prompt and fair resolution, without the time and expense of formal court proceedings, would be in both parties' mutual interests. All disputes shall be submitted to final and binding arbitration to be conducted in Los Angeles County, California, or a location closest to Los Angeles, California if no such location for the chosen arbitration body exists there. MANDATORY ARBITRATION REPLACES THE RIGHT OF EITHER PARTY TO GO TO COURT AND DEMAND A JURY TRIAL.

The party filing the arbitration must choose one of the following arbitration firms and follow its rules and procedures for initiating and pursuing an arbitration: American Arbitration Association (http://www.adr.org) or JAMS (http://www.jamsadr.com). In the event that the selected firm cannot administer the arbitration, the party filing the arbitration will select the other firm. Each party will bear its own expenses, except that the arbitrator will be entitled to award a different allocation of costs and fees where the arbitrator determines that a filed claim is frivolous. The arbitrator will not have the power to award punitive damages or other damages not measured by the prevailing party's actual damages, except as may be required by statute.

Contact Information

For questions about these Terms and Conditions, please contact us at support@PairLuv.com.

By using this App, you acknowledge that you have read and understand these Terms and Conditions, and therefore will be bound by this Agreement.